Frequently asked questions
How do I join or leave a community of prayer?
You may join a community of prayer by visiting its homepage and clicking on ‘Join’. Starting from that moment, all newly written publications from this community will be displayed in your prayer space (Menu > My prayer space). You may leave a community at any time by simply clicking on ‘Leave the community’.
How do I create a community of prayer?
It is necessary to be registered with Hozana to create and facilitate a prayer community.
Login to Hozana, then in your Prayer space (Menu > My Prayer space), click on « Create a prayer community »
For more information, please go to « how to create a prayer community » - https://en.hozana.org/page/advice
Why am I not receiving publications or update emails from my community of prayer ?
- Check your membership status within the community. You should be able to do so by clicking on Menu > My communities: you will see a list of the communities which you joined.
If you created your Hozana account with Facebook, you will receive Hozana’s emails on the address associated with your Facebook account. You may change the receiving email address by clicking on Menu >Settings.
Check your settings regarding email notifications by clicking on Menu >Settings.
- As a last resort, you can check your Spam folder.
If none of the steps above solved the issue, please send us an email describing the problem at [email protected]
I do not wish to manage a prayer community. May I instead leave a personal intention?
Hozana is first and foremost a tool allowing the creation and management of communities of prayer, which may be private or public. However, you can submit a personal intention on the website. It will be displayed for 48 hours. You may renew it or submit another one as much as you wish. You may also pray for other users' intentions.
How do I edit my profile?
- Log into your account.
- Click on Menu > "My Profile"
- Click on “Edit” (or Modify) and proceed with the desired changes
How do I manage my e-mails preferences?
You may edit your e-mails notifications settings as follow:
- Log into your account
- Click on Menu > "My settings"
Within the settings, check the e-mails you wish to receive.
Click on ”Save”
If you simply wish to stop receiving e-mails from a specific community of prayer, please see ‘How do I join/leave a community prayer’.
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